We collect the following information when you sign up or use our services: Full name, Email address, Phone number, Address (for service dispatch), Vehicle details (make, model, license plate) Payment information (processed via secure third-party platforms)
Real-time GPS location to connect you with nearby towing operators and track service status.
IP address, device ID, operating system, app version, log data such as access times, crashes, and features used.
Messages or requests made through the app, support tickets, and feedback.
We use your information to:
We do not sell your personal data. We may share your data only with:
Towing operators and logistics partners to fulfill your service request. Third-party vendors such as payment processors, cloud storage providers, and analytics platforms.
Government or law enforcement when required by applicable laws or regulations.
If RESQ is involved in a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.
When you grant permission for promotional partnerships or third-party offers.
We retain your personal data for as long as necessary to:
When no longer required, data is securely deleted or anonymized.
We employ industry-standard security technologies including encrypted data storage and transmission, secure payment gateways, access control, and regular vulnerability assessments. However, no system is completely foolproof. We urge users to safeguard their login credentials and immediately report any suspicious activity.
Depending on your location, you may have the right to:
To exercise any of these rights, contact us at support@resqapp.com.
Resq uses cookies and tracking tools to:
You can disable cookies in your browser or device settings, though this may affect app functionality.
Resq does not target users under 13 years of age. If we discover that we have collected personal data from a child without verification of parental consent, we will delete it promptly.
If you access Resq from outside [Insert Country], your data may be transferred and stored in countries with different data protection laws. We ensure such transfers comply with relevant legal safeguards.
We may periodically update this Privacy Policy. We will notify you of material changes via email or in-app notifications. Continued use of the Platform means you accept the updated terms.
For questions, concerns, or to exercise your data rights, please contact us:
RESQ Technologies Ltd.
Email: support@resqapp.com
Phone: [Insert Phone Number]
Address: [Insert Office Address]